timses Platform Privacy Notice

This page describes what we collect when you use timses and how we keep that data protected. Our privacy practice is designed to safeguard your personal information — name, address, identification documents, payment details, and account activity — from unauthorized access while allowing us to operate our platform securely and comply with applicable law.

We at timses collect data only when you register, deposit funds, withdraw winnings, or engage with our platform's football markets, live-dealer tables, slot games, and esports categories. We use that data to verify your identity (Know-Your-Customer requirements), process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, detect fraud, and provide customer support.

Our data handling practices reflect the principle that you should know what we collect, how we use it, who has access, and how long we retain it. This policy explains each of these points and outlines your rights regarding your data on timses.

What Data We Collect on timses

We collect data in three categories when you use timses. First, we gather identification information: your full name, date of birth, national ID number, phone number, email address, and residential address. We require these details during account registration and verify them against government databases or third-party identity providers to confirm your identity.

Second, we collect payment and financial data. When you deposit funds on timses via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction date, amount, and e-wallet identifier. For bank transfers through mobile banking, local payment, online payment, or e-wallet, we capture your bank account number, account holder name, and transfer confirmation. We also collect your withdrawal requests, including destination account details and settlement status.

Third, we collect account activity data. We record your login timestamps, the games or sports categories you access on timses, your selections in football (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). We also log your account balance changes, customer support interactions, and device or browser information (IP address, operating system, device type).

How we use your data on timses

We use your identification data to satisfy Know-Your-Customer (KYC) regulatory requirements and verify that you are an adult and a legitimate account holder. We cross-reference your ID details with fraud-prevention databases to protect timses and our users from unauthorized access and misuse.

We use your account activity data to detect suspicious behavior (unusual login patterns, rapid deposits and withdrawals, selections inconsistent with account history) and prevent fraud, account takeover, and money laundering. We also use activity logs to investigate disputes — for example, if you report a selection that was not settled correctly, we review your account history to verify the claim.

We use your contact details (email, phone) to send account notifications, payment confirmations, and customer support responses. If you request a password reset on timses, we send a reset link to your verified email. If you contact our support team, we use your phone or email to respond.

Data Security, Third Parties, and Your Rights on timses

We at timses protect your data using industry-standard encryption and access controls. Your personal information is stored on secure servers with restricted access — only timses staff members who require access to your data for legitimate purposes (payment processing, fraud investigation, customer support) can view it. We do not share your data with third parties except as necessary to process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, or to comply with legal obligations.

Our servers may sit outside your jurisdiction. Your data on timses is processed and stored on infrastructure operated by third-party hosting providers, potentially in countries with different data-protection laws than your own. By using timses, you acknowledge and consent to this cross-border data transfer.

We retain your data for as long as your account is active on timses, plus a period afterwards to satisfy regulatory record-keeping requirements (typically three to five years). After that retention period expires, we delete or anonymize your personal data unless we are required by law to retain it longer.

To exercise any of these rights, contact our support team via the timses platform. Provide your account email and a clear description of your request. We will respond within a standard timeframe — typically within days, though complex requests may require longer to process.

We also use cookies on timses to store your login session, remember your language preference, and track your engagement across our platform. Non-essential cookies require your consent; you can manage cookie preferences in your browser settings. Disabling cookies may limit timses functionality.

If you have privacy questions or concerns about how we handle your data on timses, contact our support team. We are committed to protecting your personal information and operating transparently about our data practices. Your data security is essential to the trust you place in timses.